Tag: Customer Service Disaster

Balancing Sales Intuition and Laziness Part 5 of the Five Sales Killers.  See previous articles at: The 5 Sales Killers Sales Killer #1 – FEAR Sales Killer #2 – FAILURE Sales Killer #3 – MUNDANE Sales Killer #4 – BELIEF   In our fifth installment on the 5 sales killers, we tackle something that sounds […]

The Day our Feed Trucks Quit             I still remember the location on Highway 90 that I was driving on when I got the call from the feed mill.  On a boiling, warm Tuesday morning in July, my family loaded into the minivan and headed to O’Hare for the vacation of a lifetime. Fifteen years […]

Better yet, let’s prove how Invaluable (beyond calculable or appraisable value) you are! Paperwork gets lost – orders don’t get entered – drivers put products in the wrong bin – sales people forget to write down the correct price – farmers pull feed from the wrong bin – products are mixed incorrectly – seed is […]

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